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How do I recover my mega account?

Best Answer:
  1. First, try logging in to your mega account on the website.
  2. If you can’t remember your login information, click on “Forgot Password?
  3. Follow the instructions.
  4. If you still can’t log in, contact Mega support.

If you can show proof of ownership, we’ll be happy to help. However, please do not submit support tickets requesting that we contact you regarding account recovery as they will be ignored.

Please note that we are not able to help with password recovery. If you cannot remember the email address used for your account, please contact us at [email protected] and provide as much information as possible so that we may assist you further. Email addresses from old accounts should only be used for recovering a new Mega account if the user agrees to it by using their prior email address when creating a new user profile on mega.nz.

Please note that for a public-facing site, it is impossible to ensure 100% account security. Users may lose their password or have them stolen by third parties due to malware or phishing attacks. Therefore if you lose access to your Mega account, we’re sorry but there’s no way of recovering it – the information stored on our servers cannot be retrieved automatically and manually checking each account would take years. Please use a Strong Password and rate limit login attempts to prevent this from happening in the future. You can also enable two-factor authentication (available on all paid subscriptions) which will greatly strengthen the security of your account against remote attacks and phishing/social engineering attempts. We recommend setting up 2FA immediately after accessing your Mega account again.

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Your files are safely stored on our database, never touched or distributed by our servers. If you’re looking for a specific file with an ID (#12345) and can’t find it, don’t worry – we have not deleted any of your content! You will have access to every file you ever uploaded in the past (even those that were removed from your account). While mega.nz does not currently allow indexing of individual files, such as search engines, this may be possible in the future on request if enough users are interested in it. For now though, you’ll need to download all files you want using the download links available in your Mega profile page.

1.Change your password to a new one and make sure there’s no your e-mail address or phone number on it in any way. We recommend using this tool for creating strong passwords (https://www.grc.com/passwords.htm). 2 Upload an identification document to https://mega.nz/#newidentification 3 Log out from all sessions if you are logged into MEGA with the same credentials from other devices 4 Make sure no one else knows the answers to your security questions 5 Contact our support team via ticket system and confirm that you own the identified email address To change recovery email or deletion of the account with the old email address, please contact support. Delete your account via Control Panel .

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MEGA uses multiple methods of client-side encryption to protect user files from unauthorized access – even within our infrastructure. This means that if someone gains access to our servers, they will not be able to see the content of your files or find out which other users you correspond with – making it far more difficult for hackers and spies to attack the service. Files on your device are encrypted locally using a secret key derived from your password and a random number.


How do I restore my mega app?

On your phone’s MEGA app, on the left panel click “More”. Then in the File Sharing section find and tap the Mega icon. In this section you will see your Recovery Key which is located under Documents with a file called “Recovery Key”.

How can I change my mega password without recovery key?

Hi! Forgot your password? Your email will be used to create a link that allows you to reset it.

Why was my mega account blocked?

There are certain events that will cause an account to be blocked. Occasionally a user’s IP address or device is seen as unsanctioned and results in blocking for security purposes.

How do I log into my mega account?

Open the Mega app. Select Login. Type in your email and password you setup, then select Login.

Can Mega delete your files?

Mega, a cloud storage service, makes this clear in their Terms of Service when they state the following: “Our service may automatically delete a piece of data you upload or give someone else access to as it determines that the data is an exact duplicate of original data already on our service.”

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Why is my MEGA account blocked?

It’s possible that your account was blocked because you violated our terms of service. MEGA is a file sharing site, and as such, we have a strict policy against sharing copyrighted content. If you’re not sure why your account was blocked, or if you believe that your account was blocked in error, please contact us for assistance.

Can I have multiple MEGA accounts?

Yes, you can have multiple MEGA accounts. To create a new account, log in to your existing account and click on the “Create a new account” link at the top of the page.

Does MEGA delete files?

Yes, MEGA does delete files. When you delete a file from your MEGA account, it is permanently deleted and cannot be recovered.

Can MEGA see your files?

MEGA is a cloud storage service that allows users to store and share files. Files are encrypted before they are uploaded to the cloud, so MEGA cannot see the contents of your files.

Is MEGA App Safe?

MEGA is a cloud storage service that allows you to store and share files securely. It is a safe and secure way to store your files online. MEGA has a user-friendly interface and is easy to use.

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